We want you to love our products as much as we do and if you are not satisfied with your recent purchase we will provide a refund/exchange for any products on beautygrass.com within 30 days of purchase. Once your package has been received, your refund will be issued within 7-10 business days back to your original payment method. Please note: Exchanges can only be made for items of equal or lesser value. Feel free to email us your order number to firstname.lastname@example.org and we’ll help you out.
If you purchased a BeautyGrass product from one of our retailers and are unhappy for any reason, please contact the retailer directly with your proof of purchase as we are not able to issue a refund or exchange.
If you were gifted a BeautyGrass product, we will need proof of purchase in the form of a receipt.